Delivery & Returns
Delivery
We are located in Melbourne, Australia, and ship anywhere to Australia and New Zealand.
Flat Rate Shipping For Orders Under $49 (Australia): $9.95
Shipping For Orders Over $49 (Australia): Free
Express Shipping (Australia, estimated 1-5 days), based on your order total:
- Under $50: $19.95
- $50 – $100: $39.95
- $100 – $150: $49.95
- $150 – $200: $59.95
- $200 – $250: $69.95
- $250 – $300: $79.95
- $300 – $350: $89.95
- $350 – $400: $99.95
- $400 – $450: $100.95
- Over $450: $110.95
Flat Rate Shipping (New Zealand): $14.99
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it 1 up to 7 days after dispatch. This depends on the location & other factors.
In the very unlikely event that your item is lost or damaged during post, don't hesitate to reach out to us at sales@nextinaus.com and we'll help resolve the situation for you.
Returns
We want to make things easy for you - If you are not 100% satisfied with your purchase, you can return the product and get a FULL refund or exchange for something else within the store.
You can return a product for up to 30 days from the date you purchased it. The buyer must pay the return shipping cost.
Any product you return must be in good condition (never worn, tag still attacted) as you receive it & in the original packaging.
To issue a return, contact us at sales@nextinaus.com and we'll get back to you within 1-3 business days.